Legal
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: November 2025
Introduction
Battle Archery ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or book our services.
By using our services, you agree to the collection and use of information in accordance with this policy. We operate in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What Information We Collect
We collect information that you provide directly to us:
- Contact Information: Your name, email address, and phone number when you make an enquiry or booking
- Event Details: Preferred event dates, venue preferences, group size, and any special requirements you mention
- Communication Preferences: How you heard about us (for marketing purposes, with your consent)
- Job Applications: If you apply to join our team, we collect your resume, cover letter, and application details
We may also automatically collect certain information when you visit our website:
- Browser type and version
- Pages you visit and time spent on pages
How We Use Your Information
We use the information we collect to:
- Process your booking enquiries and provide our services
- Respond to your questions and provide customer support
- Send you booking confirmations and event-related communications
- Improve our website and services (through analytics)
- Contact you about new services or special offers (only if you've opted in, and you can unsubscribe anytime)
- Process job applications and communicate with applicants
How We Share Your Information
We don't sell your personal information. We may share your information only in these situations:
- Service Providers: We use third-party services like email providers (Resend) to send you booking confirmations and communications
- Legal Requirements: If required by law or to protect our rights and safety
- Business Transfers: If we ever merge, sell, or transfer our business, your information may be transferred.
Data Storage and Security
Your information is stored securely using industry-standard measures. We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse.
Data is stored on servers located in Australia. We retain your information for as long as necessary to provide our services and comply with legal obligations.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct any inaccurate or incomplete information
- Deletion: Request that we delete your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the details below.
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website. These help us understand how you use our site so we can make it better.
You can control cookies through your browser settings, but note that some website features may not work properly if you disable cookies.
Third-Party Links
Our website may contain links to other websites (like Google Maps). We're not responsible for the privacy practices of these external sites, so we encourage you to read their privacy policies.
Children's Privacy
While Battle Archery events are suitable for ages 9+, our website and booking services are intended for adults (18+). If you're making a booking for a children's event, we may collect information about the event participants, but this is handled with the same care as all personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
- Email: Via our contact form at battlearchery.com.au/contact
- Phone: +61 413 475 866
- Address: Sydney, NSW, Australia
If you're not satisfied with how we handle your privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
